Refund policy
30-day satisfaction guarantee. Not happy with your purchase? You can request a return within 30 days of delivery.
Eligibility
- Items must be unused, in their original condition and packaging.
- For hygiene reasons, worn apparel (such as sauna shirts and posture correctors) can only be returned if defective.
Damaged, defective or wrong items
If your item arrives damaged, defective or is not what you ordered, email us within 14 days of delivery with your order number and a photo. We will send a free replacement or issue a full refund. You will not need to send the item back.
How to start a return
Email support@getrevivefit.com with your order number and the reason for the return. We will reply with instructions. Please do not send items back without contacting us first.
Return shipping
For returns that are not due to our error, the customer is responsible for return shipping costs. Original shipping is free and non-refundable.
Refunds
Approved refunds are issued to your original payment method within 5-10 business days.
Cancellations
Orders can be cancelled for a full refund within 12 hours of purchase if they have not shipped yet.